Shipping policy
At Funzone.ae, we are committed to making your delivery experience as quick, convenient, and enjoyable as possible. We understand how exciting it is to receive your favourite toys, games, and other products, and we take every care to ensure your orders reach you safely and on time.
We aim to make your shopping experience fun and hassle-free. Here's everything you need to know about our delivery service:
- UAE-Wide Delivery: We deliver to almost all locations across the United Arab Emirates.
- Delivery Time: Orders are generally delivered within 2–3 working days from the date the order is placed.
- Working Days: Our order processing and delivery operations run from Monday to Friday, excluding UAE public holidays.
- Saturday & Sunday Orders: We do not process or dispatch orders on Saturday & Sunday. Orders received on Saturday & Sunday will be processed on Monday.
- Large & Bulky Items: Certain larger products, including outdoor toys and ride-on vehicles, may require additional delivery time due to their size, handling, or assembly requirements. Our team may contact you to coordinate a suitable delivery time.
- Delivery Confirmation: A signature may be required for most deliveries. Please ensure someone is available at the delivery address to receive your order.
Shipping Charges
We offer convenient and affordable delivery rates across the UAE:
- Orders below AED 100 : AED 20 delivery charge.
- Orders from AED 100 to AED 199 : AED 15 delivery charge.
- Orders of AED 200 and above : FREE delivery.
We work with trusted delivery partners to ensure your orders reach you safely and conveniently.
Thank you for shopping with Funzone.ae. We appreciate your trust and look forward to making every shopping experience a fun and enjoyable one!